You can exchange your product purchased from our online sales site within 14 (fourteen) days from the start date of membership.

• When you want to change the product you bought for various reasons, you should call our Customer Service or send an Email with your membership and order information.

• If the product that reaches us meets the specified conditions, the change process is started as soon as possible.

• In the membership purchased with the box, the shipping fee is paid by the customer, while the exchange product is sent by our company.

• If there is a fee difference in exchanges, it is requested with the payment method you used during the order process or with a different method.

Address: Quellenstrasse 72/3, 1100 Wien / Österreich

Tel: +44 20 45 250 888

Email: [email protected]

If it is determined that the product has been damaged by the Buyer, the product cannot be exchanged. In this case, the Buyer does not have the right of withdrawal!